Review for user Hellraiser from murphy55d

  • murphy55d (83)

    Purchased an IBM T20 laptop.

    murphy55d was the Seller on November 5, 2003 AnandTech

    I purchased an IBM T20 laptop from Andrew at Anandtech. I sent PayPal on Oct 18th, and just today received the laptop(nov 6th). After sending payment, Andrew told me that he would send out the laptop, and if he had to, give to his neighbor to send out, as he said his wife was near labor. Days went by without any communication,and the laptop did not show up. I tried calling both phone numbers given, as well as numerous PMs. Eventually I enlisted the help of the Trollhunters, which finally brought a response. While the demands of being a new father are understandable, I feel I had to wait much too long, and the fact that I was not given a response until I contacted the trollhunters and Paypal made me very uneasy about the deal. Hopefully this was just an isolated incident, but in any event, I must be honest about my experience. Hope future deals go better than this one.

    Response from Hellraiser
    Unfortunately this deal came right in between the arrival of my newborn son. I did come back and offered his money back with my apologies OR overnight shipping AND a FREE extra battery. He took the latter and his laptop was already out when I got contacted by the trollhunters later that night who were very understanding of my situation and the delay. I personally feel that although I was responsible for the delay, I had clearly mentioned AND highlighted in my FS post that I was expecting my firt kid any moment so I may have to disappear for a while.

    November 5, 2003