Review for user Kerby1280 from jiffylube1024

  • Bought an ASUS A8R32-MVP Deluxe Motherboard from Ker.

    jiffylube1024 was the Seller on September 12, 2006 AnandTech

    He came through in the clutch, and for that he is to be praised.

    We agreed on a price for the board on August 23. I paid for the board that night, and he said he would ship it out ASAP.

    11 days later (!!!), on the 3rd of September, he messages me telling me that an unexpected business trip came up and that he didn\'t ship the board yet. His reasoning was that shipping was a bit more expensive ($20) than he anticipated. Fair enough, but he should have told me right away (or shipped it and told me about the extra cost later --- I would have covered it). To tell someone 11 days after the fact that it wasn\'t shipped because shipping was a bit more expensive can really mess with their plans (this was to go into my PC which I wanted up and running before University classes began on the 7th of September.

    He did ask me if I still wanted to go through with the deal on the 3rd and I said yes.

    Four days later (7th of Sept) I asked if the package was shipped. It wasn\'t (!!), although he had now set up a Fed Ex shipping account.

    At this point, knowing I wouldn\'t get the board for a week at least (and probably longer due to customs), I found the same board from someone locally, bought it and set it up on the weekend (so this wouldn\'t drag on well into the school year).

    I got word the following day (Sept 8th) from Ker that the board was shipped by Fed Ex, and he would pay the extra shipping fees.

    The board arrived today (Sept 13), in record time (passed duty very quickly). Everything was packaged splendidly, and after a couple crashes (probably b/c I didn\'t clear CMOS initially), it\'s working beautifully.

    Until the past week, I was planning on giving him a neutral for his severe tardiness. But he shored up and did a great job in the end - he told me he\'d cover the extra cost, shipped it and delivered it in great condition (due to being properly packed).

    Because he went the extra mile at the end, he gets a positive. Bad traders try to blame you for screwing up. Good traders admit when they make a mistake and do what?ÇÖs in their power to fix it. He fixed it.

    Thanks for the board Ker!

    Jeff

    September 13, 2006