Review for user Kenjiwing from Lateralus

  • Lateralus (338)

    Dell 3007WFP-HC

    Lateralus was the Buyer on May 10, 2011 HardForum

    Sold this monitor to Kenjiwing and it was damaged in transit by UPS. We filed an insurance claim, but due to the fact that he sent me a prepaid label (makes shipping super easy), they considered him the "shipper" and thus he had to do most of the legwork with the claims process. Initially they denied the claim but at some point I got involved and the claim was approved. Kenjiwing remained patient and communicative throughout the process, and for that I thank him. I know it was a frustrating situation but both of us were happy at the end of the transaction, despite me being frustrated that a perfectly good monitor went to waste. No hard feelings on my part and I would deal with him again - hopefully next time will be smooth and painless!

    June 19, 2011