Review for user tdavis5432 from A15G

  • A15G (92)

    Bought Gateway P-7811fx Gaming Laptop.

    A15G was the Seller on May 28, 2012 AnandTech

    Laptop showed up with dead pixels, HDD bay door was not properly held down by the screws, only one was holding it down. Hard Drive had bad sectors, over heating (64'C+).

    I offered to replace the HDD myself if he got FedEx to cover the screen OR just send the unit back for a full refund, but he chose to try and see if FedEx would cover the damage. After about a month (5/29-6/28) FedEx finally sends him a check and I get money to replace the screen.

    I'd like to point some stuff out.

    This man knows how to satisfy his customers. He doesn't give up nor does he make up excuses. He was trying his best to make sure that I was happy with the purchase. He is honest and respects me even though I got a little overboard at times because I was doubting him. Would like to say i'm sorry, and that no one should ever hesitate to deal with this man! For all the work he went through to make sure the problems were resolved, definitely a positive feedback.

    June 28, 2012