Review for user Daywin from FNtastic

  • FNtastic (11)

    ASUS Crosshair V Formula

    FNtastic was the Seller on June 19, 2014 HardForum

    I want to start by saying I initially contacted him based on his post reading "Crosshair V Am3+ motherboard".
    After negotiations and shipping, I received the motherboard approx a week after starting communication. That's great!
    My CPU and my cooler arrive. Perfect. I go to install them in to the motherboard. WTF? The mounting bracket for the CPU is completely missing!
    I notify him of the issue. He apologizes and offers to send me a backplate. Assuming he is referring to the piece that I need, I agree and wait. Almost two weeks had gone by now and I hadn't received this backplate he sent. He couldn't provide a tracking number because he stated he sent it in a package with a bunch of stamps on it. In fact, it still hasn't arrived after a month later.
    What ended up happening is that he tried to remedy the issue by sending me two other AM3+ backplates that he had, which I received about 3 weeks in to the whole process. And still didn't solve my issue because there was still no mounting brackets!! I was extremely frustrated at this point.
    He ended up fixing the situation by getting me one from amazon with overnight shipping. Ended up costing him $35 for this alone. I'm sure the shipping for the original backplate (which never arrived) and the second backplates plus the shipping for the original motherboard totaled approx $20 as well.
    So, when I say that he went out of his way to ensure that I was satisfied, I am not exaggerating. He was very prompt with communication throughout. All packaging was done well. In the end, it turned out to be a great transaction. Albeit all the initial frustration with shipping and missing pieces. Would trade with again. Thanks!

    July 25, 2014