Review for user janas19 from dutnguye

  • dutnguye (1094)

    Sold him an Alienware 17R3

    dutnguye was the Buyer on January 20, 2019 HardForum

    i listed a generic Ad with the specs of the laptop and the selling price. He PM me asking to purchase it. He did not ask for condition/pictures of the laptop and just want to purchase it and wants me to ship it out right away during the holiday which i did.

    As soon as he received it, he complained to me that the condition of the laptop is bad and he would never buy it if he knows. Well he should have ask for condition and pictures of what he is buying before he wasted my time/money sending it out. I still offer him a refund minus shipping if he send it back but he is very rude and threating to go paypal dispute. I even compromise with him that i'm willing to give him a full refund once he ship back the laptop to me but he's still being very rude and not willing to work things out.

    If you are looking to make a deal with an unreasonable person who is rude/ threaten you with dispute if there is issue and not willing to work things out/ threaten you with negative feedback/ impulsive buyer who don't question before purchase--- then he's perfect for that

    If i know how he is i would never sell anything to him.

    Btw- The guy posted on my heat saying that the charger i sent to him is generic- he obviously did not know that Dell rebrand charger. the 240 watts is from a Dell docking station so it's genuine dell

    Response from janas19
    I'll make this brief and to the point.

    Here is a picture of the damages to the laptop dutnguye didn't mention before selling it: https://imgur.com/a/uUV9RZP

    Here is a picture of the Flextronics power adapter which dutnguye told me was a genuine Dell charger (screenshot included): https://imgur.com/a/7k83b1Z

    In spite of all this, he says I am to blame and that I should pay for his shipping costs. Consider the facts fairly and arrive at your own conclusion.

    As to his claim that I threatened him, if saying I would leave negative Heatware is a threat, then yes I guess I "threatened" him.

    This negative feedback is purely retaliation for my writing an honest review on his Heatware, which is my duty to do to inform the community of his practices. Shame on you, dutnguye.

    January 26, 2019