adl3

I was looking to purchase an EVGA SR-2 I/O Shield (backplate). I posted in the EVGA Forum seeking one and fortunately Aqeel still had one available. I reached out to him via EVGA forum's PM. He offered the item at a fair price and I used Paypal to pay for the item.

adl3 was the Buyer on January 6, 2022 EVGA

I reached out to him after a week or so to check on when the backplate would be shipped. He promptly followed up with me. I was again advised via email when the item had made it to the United States.

Before the item was shipped, he emailed me a photo of the package which included the tracking number and the envelope (package).

The photo, in hindsight, was critical since the local postal delivery agent didn't bother to walk over to our front desk for a signature and sent the item back to the local post office for me to pick up. When I arrived at the post office, they were unable to find the item. With the photograph the seller sent, the postal employee was eventually able to find the item. [It was considered an "envelope" not a "package" as the postal delivery agent had mis-marked on the non-delivery notice].

None of this was the fault of the seller. The seller's pro-actively sending me the photo of the envelope allowed a good transaction outcome!