SV_UMR

Sold a Dell XPS M1210 Laptop with Complete Care warranty until July 2008

SV_UMR was the Seller on January 26, 2007 AnandTech

Let me start off by saying I wish I?ÇÖd gone with my gut feeling and stopped the trade before it occurred. I offered my M1210 on 1/27 via PM on Anandtech. He asked for my AIM name and we continued the conversation there. A price was agreed upon and pictures were to be sent. After pictures were sent, he asked about the warranty and if I had a receipt as well as to verify the condition. As I had told him on AIM, I did not have a receipt as I did not buy it directly from Dell. I said it is in LIKE NEW condition. From there what was included was discussed. After payment was sent, he tells me that he is leaving for the Marines and that his PARENTS would complete the deal, NOT HIM. I inspected the laptop thoroughly to see if there was anything I missed and came across two minor blemishes. I immediately offered a refund, which he refused. I had the notebook out getting it ready to ship, and my cat jumped on it and scratched the Dell logo. I immediately informed him of this and offered a refund or to get it fixed before shipping. He refused a refund and said to get it fixed. He then questions me about the warranty (forgetting what I have told him on AIM). I told him it was purchased with the 2 year complete care warranty. He then says ?Ç£I thought you said you got the pretty much most expensive warranty from Dell, which would be four years.?Ç¥ I told him that the warranty was EXPENSIVE, not the MOST EXPENSIVE. He also says ?Ç£Also, I thought I remembered in our AIM conversation that you said you bought the laptop three months ago. But you said the warranty expires in 7/08, which would mean that you got the laptop in July, which would make it you having the laptop for about six months, not three. So exactly what warranty is on the laptop??Ç¥ As I stated to him before, I did not buy it from Dell. I got it three months ago, but it wasn?ÇÖt purchased from DELL three months ago. He leaves (Jan 29) and I have the parts sent to the Dell tech(the whole screen assembly). On Feb 1 his father emails me asking if the part has been replaced yet. I tell him that the parts have reached the tech and will be replace on Monday, January 5 (the first day he can be in my area). The laptop is shipped Monday, January 5 via FedEx. It arrived January 8th. His father emails me that day and asks me to transfer the warranty. I do so once the information is received from him as to who/where they want the warranty to be transferred to. I ask that heat be left. Three days later I ask about the heat again (Jan 11). On January 13th, his father tells me that the warranty hasn?ÇÖt been transferred. I informed him that it takes 10-15 days since I wasn?ÇÖt the original purchaser. On January 18th, Steven sends me an email accusing me of lying because he has apparently forgotten what has been said throughout the deal. He also complains about a time delay. He was informed of everything AND it was shipped the DAY THE PARTS WERE REPLACED. He is extremely rude and does not get his facts straight in the email. I offered to refund his money several times but he refused. I kept him fully informed every step of the way and went out of my way to make sure there would be no problems before shipping the laptop. Bottom line, this guy can?ÇÖt keep his facts straight and if you ever deal with him on AIM, be sure to save your conversations. I have all of the emails (90+) to back up what I have said (other than the AIM conversation about not purchasing it from Dell) if there are any doubts.

Sold 2 x 256MB DDR333 PC2700 laptop SODIMM

SV_UMR was the Seller on December 10, 2006 AnandTech

Great person to deal with. Prompt payment and great communication. Thanks and enjoy! :)

Sold a Dell Floppy Drive

SV_UMR was the Seller on November 15, 2009 AnandTech

Quick communication and payment. Hope it works out for you. Thanks! :)

Sold an Ipaq 5555 PDA Package

SV_UMR was the Seller on October 1, 2006 AnandTech

Great buyer. Always in communication. I hope you enjoy it! Thanks :)

Sold a USB Floppy and USB extension cable

SV_UMR was the Seller on February 26, 2008 AnandTech

Great communication and quick payment. Hope to do business with you again. Thanks! :)

Sold a toshiba laptop w/o a hard drive

SV_UMR was the Seller on March 10, 2006 AnandTech

Paid promptly and had great communications. I look forward to trading with you in the future. Thanks! :)

1 256MB stick of SDRAM

SV_UMR was the Buyer on May 28, 2005 AnandTech

Great trader. Sent the Ram out the next day and had excellent communication. Hope to deal with again!
THANKS!

Desktop Combo

SV_UMR was the Buyer on April 16, 2005 AnandTech

Excellent packaging. Shipped fist because of low heat and arrived just as expected. Thanks a ton!

Purchased a Lite-On dvd drive

SV_UMR was the Buyer on May 26, 2005 AnandTech

Pleasure to deal with. Great communication and drive was packaged well. Thanks for another wonderful transaction!

Soundblaster Live 5.1 PCI card

SV_UMR was the Seller on August 20, 2005 AnandTech

prompt payment and great communication. Hope to deal with again. Thanks!

Laptop

SV_UMR was the Buyer on April 27, 2005 AnandTech

Seller shipped no problem. Everything was just as described and packaging was beautiful. Great trader and good luck in your trading future :)

got 2x 2gb laptop hard drives for the cost of shipping

SV_UMR was the Buyer on October 9, 2006 AnandTech

Thanks for helping me out! These are exactly what I needed. Great packaging and quick shipping. Thanks again! :)

shuttle system and 15" LCD

SV_UMR was the Seller on March 30, 2005 AnandTech

best packaging job around! great communication and the items were PERFECT! Thanks and I hope to deal with you again!

XP Home Upgrade

SV_UMR was the Buyer on April 20, 2005 AnandTech

Shipped the next day. Great trader! Thanks. :)

Sold 3 New DVI Cables

SV_UMR was the Seller on February 10, 2007 AnandTech

Paid promptly and always in communication. I\'d expect nothing less from this trader. Thanks! :)

Sold a Motorla cable Modem

SV_UMR was the Seller on January 11, 2007 AnandTech

Paid right away and a good guy to deal with. thanks and enjoy! :)

2 laptop hard drives

SV_UMR was the Seller on February 13, 2005 AnandTech

Awesome to deal with. great communication and prompt payment! THANKS :)

bought a 4.86 gb lappy hdd

SV_UMR was the Buyer on October 9, 2006 AnandTech

Great seller. Prompt shipping, packed well, and always in communication. Thanks! :)

Sent him a freebie parts laptop

SV_UMR was the Seller on September 20, 2006 AnandTech

paid right away. Nice person to deal with. Enjoy! :)

256MB PC3200 RAM

SV_UMR was the Seller on April 27, 2005 AnandTech

Fast payment and communication. Great trader. THANKS :)

Sold a copy of Windows XP

SV_UMR was the Seller on September 20, 2006 AnandTech

Prompt payment and great communication. Glad to do business with you. Thanks! :)

Bought a Celeron- M processor from him

SV_UMR was the Buyer on September 20, 2006 AnandTech

Great guy to deal with! Prompt communication and fast shipping w/ great packaging. Hope to deal with again. Thanks! :)

i bought a 256Mb SD Card

SV_UMR was the Buyer on August 11, 2005 AnandTech

Seller sent the item quickly. No problems to speak of. Thanks!

30 GB Laptop Hard Drive

SV_UMR was the Buyer on January 9, 2005 AnandTech

Quick shipment. Just as described. Thanks a lot! Would love to do business with again.

Dell CPx Laptop

SV_UMR was the Buyer on February 2, 2005 AnandTech

Awesome trader. Shipped day after payment. Even included FREE RAM! Hope to deal with again.