janas19

I bought an Alienware 17 R3 laptop from dutnguye.

janas19 was the Buyer on January 20, 2019 HardForum

Here is why I am leaving negative feedback. I know he has 1032-3 feedback, but people change. This is relevant for 2019. I contacted dutnguye to purchase the laptop on 1-20-19. He was asking $600 OBO. After some haggling, we agreed to $525 shipped. I asked him for a PayPal invoice and a photo of the laptop, which he sent. In the invoice and photo, there was no mention of any damages. I agreed to the deal and paid him the money.

On 1-24-19, I received the laptop in the mail. When I opened it, I noticed significant damages to the right rear cooling vent and case joint. The slats on the vent were completely destroyed, and the case joint was cracked along 2". There was maybe 2-3mm of separation between the palmrest and the back side. Also some more cosmetic damages to the case.

Photos: https://imgur.com/a/uUV9RZP

I told dutnguye that the laptop was damaged in shipping and if he had insurance. He replied "That was already there before shipping". I asked him why he would send a laptop with damages without informing me of them. He said that the damages did not affect the functionality of the laptop, and it was my fault for not asking for photos before buying the laptop. This wasn't true, as I did ask for a photo and the 2" crack in the case joint could affect cooling temps, structural integrity, and peridoic maintenance. I demanded a full return of the money, including the shipping price. Dutnguye said he would refund the money, but said I had to pay for shipping. I said no, I will not pay your shipping cost due to your fault. Dutnguye said he wasn't at fault and I filed a PayPal dispute.

As of today I am still waiting on a response from the PayPal resolution center. I am in shock that a highly reputable seller with over 1000 reviews such as dutnguye would handle this transaction as poorly and miserably as he did. The whole time, communication from him was also very tense and unpleasant. To summarize:

- Sold me a $525 laptop with significant damages without informing me of these damages beforehand

- Refused to take ownership of the problem, tried to blame me for his poor practices. I was forced to open a dispute with PayPal

- Really bad communication throughout the entire experience. Never made mention of the damages of a laptop he sold me.

This has been one of my worst experiences in a long time of buying/selling online. Be cautious when dealing with dutnguye. I do not trust him and recommend staying away if possible.

Edit 1: Forgot to mention, I asked dutnguye if the charger was a genuine Dell charger and he said 'Yes." It was not a Dell, it was Flextronics ( different dimensions). That was a lie. So yes, he lied too.

Sent m1ke101 $18 payment for shipping a box of computer parts.

janas19 was the Buyer on July 23, 2015 AnandTech

On 7/23/15 I sent m1ke101 $18 for a box of computer parts. He agreed to ship them to me in a USPS Priority Box. On 7/29/15 I messaged him saying the package had not arrived, and no tracking number was given. M1ke101 was silent for a few weeks. On 8/22/15 he messaged me and apologized, saying he was having personal issues and would mail the package out. He never did. On 9/5/15, I e-mailed m1ke101 and demanded a refund of my money. I have not received any computer parts or had one dollar refunded. I will never do another transaction with this user.

Update: On 9/26/15, two months after I sent payment, m1ke101 did mail the parts. I don't know why it took so long, I don't think that's acceptable.

Bought a G530/H61/RAM bundle

janas19 was the Buyer on June 4, 2013 HardForum

Packaged well and shipped immediately, perfect. Great trader. Will do business again!

I sold a Thinkpad T420 to VanFanel89 on Hard Forum

janas19 was the Seller on June 5, 2016 HardForum

Great buyer! Very communicative, paid promptly, overall seems to be a nice and friendly person. I had no problems dealing with VanFanel89 and would sell to him again. Recommended.

Sold a Haswell Mini-ITX HTPC and Prolimatech cooler to Einz on [H] forum

janas19 was the Seller on April 18, 2016 HardForum

Very friendly and helpful buyer. Selling to Einz was a straightforward, easy process with zero hassle. Would highly recommend.

Bought a COD MW3 keyboard and mouse from daisaw1219

janas19 was the Buyer on August 27, 2013 HardForum

Shipped out fast and arrived as described. Satisfied, thank you!

Sold Crucial SSD and 2GB RAM to KingerXI

janas19 was the Seller on December 8, 2014 HardForum

Paid promptly. Wish he left eval earlier but communication was good, busy for holidays. Good buyer. Thanks!

Purchased i7-2600k from pingjockey

janas19 was the Buyer on July 14, 2013 HardForum

I purchased an i7-2600K from pingjockey on Hard Forum. He was extremely helpful, shipped right away, and followed up on every step of the deal. A true pleasure to work with, will trade again.

Dell Inspiron SFF desktop

janas19 was the Seller on March 30, 2017 HardForum

Very straightforward and smooth transaction and he left feedback for me. Would recommend to others.

Traded a G1830 processor to Suprfire for a 2.5" Moments HDD

Cross-traded on June 27, 2016 HardForum

Great guy! Trade was super easy, he communicated with me very well and there were no issues. I'm 100% satisfied and would happily recommend Suprfire.

1155 CPU/Mobo/RAM

janas19 was the Buyer on April 9, 2013 HardForum

Perfect trader. Courteous and helpful, ships fast, very pleased. Looking forward to trading again!

G2120 CPU

janas19 was the Buyer on May 6, 2013 AnandTech

Shipped item promptly, well packaged, and good communication. I am satisfied. Recommended seller.

I traded a 15" Chromebook for his X1 Carbon

Cross-traded on February 7, 2018 Reddit

Shipped the laptop out fast. Came exactly as described. Communication was good. Very satisfied, recommended.

Traded 3 broken 7970 GPUs for a motherboard

Cross-traded on July 14, 2014 HardForum

Turk-FX was very nice and easy to deal with. He sent me the tracking number one day after we made an agreement to trade. Would definitely deal with again.

Sold 8GB G.Skill RAM

janas19 was the Seller on July 13, 2013 HardForum

I had the pleasure of doing a transaction with Orangezero on Hard Forum. What can I say, just a real friendly, helpful guy. Would do business again in a heartbeat. Thanks so much!

noclevername sent me 4GB of DDR3 RAM basically free

janas19 was the Buyer on August 15, 2017 HardForum

Packaging was excellent, shipped right away and gave me the tracking number. Great guy highly recommended!

Sold ickywu PSU and RAM

janas19 was the Seller on July 7, 2013 HardForum

What can I tell ya more than what everyone else has? Look at the ratings folks, you'll see. :)

Sold Wyodiver an Intel 180gb SSD

janas19 was the Seller on February 28, 2018 HardForum

Paid by check which is slow. Can confirm he is an honest broker, $15 check cleared. Communication was good, I had no issues.

I bought a midtower ATX case, PSU, and HDD from mrweasel.

janas19 was the Buyer on July 26, 2013 HardForum

This is my first time trading with mrweasel. He shipped without delay, everything was packed up nice and cozy, it all worked perfectly, and I am extremely satisfied. Recommended, will do business again. Thanks!

Sold 16GB DDR4 desktop RAM

janas19 was the Seller on January 13, 2020 HardForum

Payed quickly and let me know when he got the package. No issues, good buyer. Thanks!

Bought GTX 770 GPU

janas19 was the Buyer on February 19, 2020 HardForum

Very good, top notch seller. Packaging was excellent. Shipping was fast. Item came exactly as described.

Purchased used T520 laptop

janas19 was the Buyer on January 16, 2018 HardForum

I bought a laptop which ended up having some undisclosed issues, however he offered a partial refund and was very fair. So I am satisfied with the purchase overall.

I traded Danyune $50 Amazon credit and $25 for a Corsair case and 1TB HDD

Cross-traded on January 26, 2016 HardForum

When the case arrived there was one broken leg, but this wasn't Danyune's fault. He helped me file a claim with FedEx, and later offered to pay the cost of the leg ($8). Danyune answered all my questions, was very helpful, and communication was excellent. I would definitely trade again. Thanks Daniel!

I sold Foxhack a Windows 7 Ultimate retail pack

janas19 was the Seller on July 19, 2013 HardForum

Very courteous, paid promptly. Easy buyer to work with, recommended.

Bought 4gb SODIMM sticks

janas19 was the Buyer on October 8, 2019 HardForum

Good guy. Great seller! Sold me some ram sticks for cost of shipping. Smooth transaction with no problems.