Review for user wluk from MUCHO

  • MUCHO (88)

    Purchased 10 VGA Ram sinks

    MUCHO was the Seller on September 17, 2005 Other/Unknown

    FYI - Based on 300+ feedback you probably won't have a problem but I did so BEWARE. I never got a package from William - he refused to send me out another - and wanted me to send him more $$$. He does not use any tracking so if your package gets lost you're SOL. All this over 10 measly bucks.

    Response from wluk
    John(buyer) just moved and forgot to change his mailing address on his PayPal account. I mailed out the package the same day that I received the payment. John claimed that he never received the package and threaten me to send another package or I will get a negative feedback and filed a paypal dispute on the transaction. I asked John to send half of the cost $4.25 and I will send him a replacment as this is not my fault for the lost package. John is unwilling to work out for a resolution and making demanding request making me unconfortable sending him a replacement at my cost. If this is my fault or he was polite enough, I will definitely mail out a replacement no questions ask.

    The following are the emails from us if you are interested.

    John wrote:

    I'm not into threats. A threat is not what I have given you. I have given
    you a demand. You're the seller. I'm not waiting more than a month.

    I'm done waiting - I don't care about $10. You obviously do. Your 24 hours
    is up.

    Later
    ----- Original Message -----
    From: "William Luk" <wluk@adelphia.net>
    To: <pletschfamily@comcast.net>
    Sent: Sunday, September 18, 2005 5:12 PM
    Subject: Re: 10 VGA Ram sinks


    > Hi John,
    >
    > I am very sorry you still haven't gotten the package. I don't understand
    why
    > this is totally my fault. I really want to work with you to get this
    resolve
    > however you keep threatening me. It just doesn't make sense why you want
    to
    > do this for $10? I am hoping we can wait a little bit longer because from
    my
    > past experience if the package wasn't stolen it will eventually show up.
    > Please trust me once last time and be patience. Sorry for the
    inconvenience.
    > Thanks,
    >
    > William
    >
    >
    > ----- Original Message -----
    > From: "Pletsch Family" <pletschfamily@comcast.net>
    > To: "William Luk" <wluk@adelphia.net>
    > Sent: Saturday, September 17, 2005 12:20 PM
    > Subject: Re: 10 VGA Ram sinks
    >
    >
    > > William -
    > >
    > > Now I'm pissed. Your inability to read simple english or provide any
    kind
    > > of customer service has led us to where we are. Read closely.
    > >
    > > #1. The package had 2.5 weeks to arrive at my old confirmed paypal
    > > address
    > > before I moved and the mail got fowarded.
    > > #2. The mail has been fowarded ever since.
    > > #3. I have checked my old mailbox 4 times for your package. Since the
    > > fowarding took place I have not had a single item of mail there.
    > > #4. I have waited patiently beyond what any person would consider
    > > reaosonable.
    > > #5. You have two choices at this point.
    > > A) Send me a new package at no charge.
    > > OR
    > > B) Deal with a paypal dispute and negative heatware
    > >
    > > You have 24 hours to respond.
    > >
    > > Frankly - for someoone with over 300+ positive heatware - I expected
    > > better
    > > than a lecture about it being my fault.
    > >
    > > Thanks,
    > >
    > > John
    > > ----- Original Message -----
    > > From: "William Luk" <wluk@adelphia.net>
    > > To: "Pletsch Family" <pletschfamily@comcast.net>
    > > Sent: Saturday, September 17, 2005 6:30 AM
    > > Subject: Re: 10 VGA Ram sinks
    > >
    > >
    > >> Hi John,
    > >> I don't know why you keep saying this is the only right thing for me to
    > >> do
    > >> to send you another package? Don't you think you are responsible that
    you
    > >> forgot to change the mailing address on your paypal account? If you
    have
    > >> sent me your new address the first time, you would have got it long
    time
    > >> ago. I don't know how the post office handles packages with mail
    forward.
    > >> But I think the best thing is for us to wait until the package show up.
    > >> By
    > >> the way, have you check your old address to see if they got the
    package?
    > >> Thanks.
    > >>
    > >> William
    > >>
    > >> ----- Original Message -----
    > >> From: "Pletsch Family" <pletschfamily@comcast.net>
    > >> To: "William Luk" <wluk@adelphia.net>
    > >> Sent: Friday, September 16, 2005 2:43 AM
    > >> Subject: Re: 10 VGA Ram sinks
    > >>
    > >>
    > >> > Ok - I've waited - and waited - and waited. Time for some action.
    > >> >
    > >> > I see no reason why the only right thing for you to do is send out
    > > another
    > >> > package.
    > >> >
    > >> > My new address is
    > >> >
    > >> > John Pletsch
    > >> > 27132 Westview Ln
    > >> > Valencia CA 91354
    > >> >
    > >> >
    > >> > ----- Original Message -----
    > >> > From: "William Luk" <wluk@adelphia.net>
    > >> > To: "Pletsch Family" <pletschfamily@comcast.net>
    > >> > Sent: Saturday, September 10, 2005 5:46 AM
    > >> > Subject: Re: 10 VGA Ram sinks

    ......TRUNCATED BY HeatWare Admin......

    September 18, 2005