mstegall

Purchased a computer, and speakers from howard on anandtech.com in March.

mstegall was the Buyer on August 15, 2004 AnandTech

Let me start by saying that I gave Howard as many chances as possible to resolve this deal but he just strated ignoring me. I purchased the computer and after i received it, i relized that the motherboard was completely loose inside the computer. There was not a single screww in the motherboard so everything was just loose. There was visible damage to the motherboard and video card caused by the poor packaging. Howard claimed that he packaged it well, which was not true, anyone knows the motherboard needs to be secured. He claimed that it was UPS's fault and tried to file a insurance claim but it was eventually denied. In my opinion this was right because it was howard's fault. I repeatedly requested a refund and eventually Howard just stopped responding to any emails I sent.

After many emails about 7 without a response I contacted the moderator at anandtech and trollhunters They both agreed with me that is was Howard's fault but neither were able to get Howard to give me a refund. I would have just settled for the value of the motherboard but he refused. This was a very bad experience which is suprising because of all the positive evals howard has. I hope anyone dealing with him in the future reads this. He still will not respond to me, i had to pay another $150 to buy another motherboard and the computer still has problems.

I purchased an NEC 17inch LCD from Frank

mstegall was the Buyer on August 4, 2004 AnandTech

Frank was great to deal with, the amount of work he put into this deal just to make sure i got a tracking number was amazing. He is super fast when communicating and the monitor was packaged extremeley well and is in great condition. Frank is a great trader, highly recomended.