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SV_UMR

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  • Sold a Dell XPS M1210 Laptop with Complete Care warranty until July 2008

    SV_UMR was the Seller on January 26, 2007 AnandTech

    Let me start off by saying I wish I?ÇÖd gone with my gut feeling and stopped the trade before it occurred. I offered my M1210 on 1/27 via PM on Anandtech. He asked for my AIM name and we continued the conversation there. A price was agreed upon and pictures were to be sent. After pictures were sent, he asked about the warranty and if I had a receipt as well as to verify the condition. As I had told him on AIM, I did not have a receipt as I did not buy it directly from Dell. I said it is in LIKE NEW condition. From there what was included was discussed. After payment was sent, he tells me that he is leaving for the Marines and that his PARENTS would complete the deal, NOT HIM. I inspected the laptop thoroughly to see if there was anything I missed and came across two minor blemishes. I immediately offered a refund, which he refused. I had the notebook out getting it ready to ship, and my cat jumped on it and scratched the Dell logo. I immediately informed him of this and offered a refund or to get it fixed before shipping. He refused a refund and said to get it fixed. He then questions me about the warranty (forgetting what I have told him on AIM). I told him it was purchased with the 2 year complete care warranty. He then says ?Ç£I thought you said you got the pretty much most expensive warranty from Dell, which would be four years.?Ç¥ I told him that the warranty was EXPENSIVE, not the MOST EXPENSIVE. He also says ?Ç£Also, I thought I remembered in our AIM conversation that you said you bought the laptop three months ago. But you said the warranty expires in 7/08, which would mean that you got the laptop in July, which would make it you having the laptop for about six months, not three. So exactly what warranty is on the laptop??Ç¥ As I stated to him before, I did not buy it from Dell. I got it three months ago, but it wasn?ÇÖt purchased from DELL three months ago. He leaves (Jan 29) and I have the parts sent to the Dell tech(the whole screen assembly). On Feb 1 his father emails me asking if the part has been replaced yet. I tell him that the parts have reached the tech and will be replace on Monday, January 5 (the first day he can be in my area). The laptop is shipped Monday, January 5 via FedEx. It arrived January 8th. His father emails me that day and asks me to transfer the warranty. I do so once the information is received from him as to who/where they want the warranty to be transferred to. I ask that heat be left. Three days later I ask about the heat again (Jan 11). On January 13th, his father tells me that the warranty hasn?ÇÖt been transferred. I informed him that it takes 10-15 days since I wasn?ÇÖt the original purchaser. On January 18th, Steven sends me an email accusing me of lying because he has apparently forgotten what has been said throughout the deal. He also complains about a time delay. He was informed of everything AND it was shipped the DAY THE PARTS WERE REPLACED. He is extremely rude and does not get his facts straight in the email. I offered to refund his money several times but he refused. I kept him fully informed every step of the way and went out of my way to make sure there would be no problems before shipping the laptop. Bottom line, this guy can?ÇÖt keep his facts straight and if you ever deal with him on AIM, be sure to save your conversations. I have all of the emails (90+) to back up what I have said (other than the AIM conversation about not purchasing it from Dell) if there are any doubts.


    Response from MorbidSteve
    Bottom line is this:

    We agree on a price, I pay for what you have told me. AFTER I send the money, you find the flaws. If you were to be a respectful seller, you would have looked over your product before recieving money. I don\'t feel the need to bash you as you have me, but not all of the cosmetic details were even divulged. I\'m sorry that I wasn\'t able to see every little detail on the picture, I guess that\'s my fault. I guess it\'s my fault that you place your computer in a position that your cat could scratch your laptop, and I guess it\'s my fault that you wait untill AFTER I send the money.

    Anyone who would like the emails, please ask for them, I was accused of being rude multiple times becuase I asked how these things popped out of no where.

    Not so sure, but if I was selling a laptop, I would thoroughly inspect it BEFORE I asked for the money?

    I guess this is why the American public is such a failure these days.

    February 20, 2007

  • Sold 2 x 256MB DDR333 PC2700 laptop SODIMM

    SV_UMR was the Seller on December 10, 2006 AnandTech

    Great person to deal with. Prompt payment and great communication. Thanks and enjoy! :)

    December 12, 2006

  • Sold a Dell Floppy Drive

    SV_UMR was the Seller on November 15, 2009 AnandTech

    Quick communication and payment. Hope it works out for you. Thanks! :)

    November 23, 2009

  • Sold an Ipaq 5555 PDA Package

    SV_UMR was the Seller on October 1, 2006 AnandTech

    Great buyer. Always in communication. I hope you enjoy it! Thanks :)

    October 2, 2006

  • Sold a USB Floppy and USB extension cable

    SV_UMR was the Seller on February 26, 2008 AnandTech

    Great communication and quick payment. Hope to do business with you again. Thanks! :)

    February 27, 2008

  • Sold a toshiba laptop w/o a hard drive

    SV_UMR was the Seller on March 10, 2006 AnandTech

    Paid promptly and had great communications. I look forward to trading with you in the future. Thanks! :)

    March 11, 2006

  • 1 256MB stick of SDRAM

    SV_UMR was the Buyer on May 28, 2005 AnandTech

    Great trader. Sent the Ram out the next day and had excellent communication. Hope to deal with again!
    THANKS!

    May 28, 2005

  • Desktop Combo

    SV_UMR was the Buyer on April 16, 2005 AnandTech

    Excellent packaging. Shipped fist because of low heat and arrived just as expected. Thanks a ton!

    April 16, 2005

  • Purchased a Lite-On dvd drive

    SV_UMR was the Buyer on May 26, 2005 AnandTech

    Pleasure to deal with. Great communication and drive was packaged well. Thanks for another wonderful transaction!

    May 26, 2005

  • Soundblaster Live 5.1 PCI card

    SV_UMR was the Seller on August 20, 2005 AnandTech

    prompt payment and great communication. Hope to deal with again. Thanks!

    August 26, 2005

  • Laptop

    SV_UMR was the Buyer on April 27, 2005 AnandTech

    Seller shipped no problem. Everything was just as described and packaging was beautiful. Great trader and good luck in your trading future :)

    April 27, 2005

  • got 2x 2gb laptop hard drives for the cost of shipping

    SV_UMR was the Buyer on October 9, 2006 AnandTech

    Thanks for helping me out! These are exactly what I needed. Great packaging and quick shipping. Thanks again! :)

    October 10, 2006

  • shuttle system and 15" LCD

    SV_UMR was the Seller on March 30, 2005 AnandTech

    best packaging job around! great communication and the items were PERFECT! Thanks and I hope to deal with you again!

    March 30, 2005

  • XP Home Upgrade

    SV_UMR was the Buyer on April 20, 2005 AnandTech

    Shipped the next day. Great trader! Thanks. :)

    April 20, 2005

  • Sold 3 New DVI Cables

    SV_UMR was the Seller on February 10, 2007 AnandTech

    Paid promptly and always in communication. I\'d expect nothing less from this trader. Thanks! :)

    February 11, 2007

  • Sold a Motorla cable Modem

    SV_UMR was the Seller on January 11, 2007 AnandTech

    Paid right away and a good guy to deal with. thanks and enjoy! :)

    February 11, 2007

  • 2 laptop hard drives

    SV_UMR was the Seller on February 13, 2005 AnandTech

    Awesome to deal with. great communication and prompt payment! THANKS :)

    February 13, 2005

  • bought a 4.86 gb lappy hdd

    SV_UMR was the Buyer on October 9, 2006 AnandTech

    Great seller. Prompt shipping, packed well, and always in communication. Thanks! :)

    October 10, 2006

  • Sent him a freebie parts laptop

    SV_UMR was the Seller on September 20, 2006 AnandTech

    paid right away. Nice person to deal with. Enjoy! :)

    September 21, 2006

  • 256MB PC3200 RAM

    SV_UMR was the Seller on April 27, 2005 AnandTech

    Fast payment and communication. Great trader. THANKS :)

    April 27, 2005

  • Sold a copy of Windows XP

    SV_UMR was the Seller on September 20, 2006 AnandTech

    Prompt payment and great communication. Glad to do business with you. Thanks! :)

    September 21, 2006

  • Bought a Celeron- M processor from him

    SV_UMR was the Buyer on September 20, 2006 AnandTech

    Great guy to deal with! Prompt communication and fast shipping w/ great packaging. Hope to deal with again. Thanks! :)

    September 21, 2006

  • i bought a 256Mb SD Card

    SV_UMR was the Buyer on August 11, 2005 AnandTech

    Seller sent the item quickly. No problems to speak of. Thanks!

    August 11, 2005

  • 30 GB Laptop Hard Drive

    SV_UMR was the Buyer on January 9, 2005 AnandTech

    Quick shipment. Just as described. Thanks a lot! Would love to do business with again.

    January 9, 2005

  • Dell CPx Laptop

    SV_UMR was the Buyer on February 2, 2005 AnandTech

    Awesome trader. Shipped day after payment. Even included FREE RAM! Hope to deal with again.

    February 2, 2005