MorbidSteve

Sold a Dell XPS M1210 Laptop with Complete Care warranty until July 2008

MorbidSteve was the Buyer on January 26, 2007 AnandTech

Let me start off by saying I wish I?ÇÖd gone with my gut feeling and stopped the trade before it occurred. I offered my M1210 on 1/27 via PM on Anandtech. He asked for my AIM name and we continued the conversation there. A price was agreed upon and pictures were to be sent. After pictures were sent, he asked about the warranty and if I had a receipt as well as to verify the condition. As I had told him on AIM, I did not have a receipt as I did not buy it directly from Dell. I said it is in LIKE NEW condition. From there what was included was discussed. After payment was sent, he tells me that he is leaving for the Marines and that his PARENTS would complete the deal, NOT HIM. I inspected the laptop thoroughly to see if there was anything I missed and came across two minor blemishes. I immediately offered a refund, which he refused. I had the notebook out getting it ready to ship, and my cat jumped on it and scratched the Dell logo. I immediately informed him of this and offered a refund or to get it fixed before shipping. He refused a refund and said to get it fixed. He then questions me about the warranty (forgetting what I have told him on AIM). I told him it was purchased with the 2 year complete care warranty. He then says ?Ç£I thought you said you got the pretty much most expensive warranty from Dell, which would be four years.?Ç¥ I told him that the warranty was EXPENSIVE, not the MOST EXPENSIVE. He also says ?Ç£Also, I thought I remembered in our AIM conversation that you said you bought the laptop three months ago. But you said the warranty expires in 7/08, which would mean that you got the laptop in July, which would make it you having the laptop for about six months, not three. So exactly what warranty is on the laptop??Ç¥ As I stated to him before, I did not buy it from Dell. I got it three months ago, but it wasn?ÇÖt purchased from DELL three months ago. He leaves (Jan 29) and I have the parts sent to the Dell tech(the whole screen assembly). On Feb 1 his father emails me asking if the part has been replaced yet. I tell him that the parts have reached the tech and will be replace on Monday, January 5 (the first day he can be in my area). The laptop is shipped Monday, January 5 via FedEx. It arrived January 8th. His father emails me that day and asks me to transfer the warranty. I do so once the information is received from him as to who/where they want the warranty to be transferred to. I ask that heat be left. Three days later I ask about the heat again (Jan 11). On January 13th, his father tells me that the warranty hasn?ÇÖt been transferred. I informed him that it takes 10-15 days since I wasn?ÇÖt the original purchaser. On January 18th, Steven sends me an email accusing me of lying because he has apparently forgotten what has been said throughout the deal. He also complains about a time delay. He was informed of everything AND it was shipped the DAY THE PARTS WERE REPLACED. He is extremely rude and does not get his facts straight in the email. I offered to refund his money several times but he refused. I kept him fully informed every step of the way and went out of my way to make sure there would be no problems before shipping the laptop. Bottom line, this guy can?ÇÖt keep his facts straight and if you ever deal with him on AIM, be sure to save your conversations. I have all of the emails (90+) to back up what I have said (other than the AIM conversation about not purchasing it from Dell) if there are any doubts.

Sold 2 psp games to

MorbidSteve was the Buyer on April 2, 2006 AnandTech

Great person to trade with, would trade with again anytime. Thanks!

Bought PSP portable game system.

MorbidSteve was the Seller on January 30, 2006 AnandTech

Wonderful communication, prompt delivery. Definitely positive. Friendly, would do businiess with again.

Bought Guild Wars from him.

MorbidSteve was the Seller on April 17, 2006 AnandTech

I payed via PayPal, he was to email acc\'t user/pass upfront and send physical stuff later. Between password issues and delayed shipping, took longer than hoped to square away, but clearly nothing malicious or intentional occurred. Maintained communication throughout. I\'d trade with him again.

Sold a TI-83 and a BAII Plus Calculator

MorbidSteve was the Buyer on March 1, 2006 AnandTech

Great Buyer. Fast payment and great communication. Pleasure doing business with.

Sold a PSP + 1 game for $145 shipped.

MorbidSteve was the Buyer on January 5, 2006 AnandTech

Great buyer, great communication, and respectable attitude. Strongly recommended! A++