MUCHO
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#1,434 of 87,600 users
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wluk (353)
Sold 10 ramsinks for $9.50 shipped.
MUCHO was the Buyer on September 17, 2005 AMDMB
John(buyer) just moved and forgot to change his mailing address on his PayPal account. I mailed out the package the same day that I received the payment. John claimed that he never received the package and threaten me to send another package or I will get a negative feedback and filed a paypal dispute on the transaction. I asked John to send half of the cost $4.25 and I will send him a replacment as this is not my fault for the lost package. John is unwilling to work out for a resolution and making demanding request making me unconfortable sending him a replacement at my cost. If this is my fault or he was polite enough, I will definitely mail out a replacement no questions ask.
The following are the emails from us if you are interested.
John wrote:
I'm not into threats. A threat is not what I have given you. I have given
you a demand. You're the seller. I'm not waiting more than a month.
I'm done waiting - I don't care about $10. You obviously do. Your 24 hours
is up.
Later
----- Original Message -----
From: "William Luk" <wluk@adelphia.net>
To: <pletschfamily@comcast.net>
Sent: Sunday, September 18, 2005 5:12 PM
Subject: Re: 10 VGA Ram sinks
> Hi John,
>
> I am very sorry you still haven't gotten the package. I don't understand
why
> this is totally my fault. I really want to work with you to get this
resolve
> however you keep threatening me. It just doesn't make sense why you want
to
> do this for $10? I am hoping we can wait a little bit longer because from
my
> past experience if the package wasn't stolen it will eventually show up.
> Please trust me once last time and be patience. Sorry for the
inconvenience.
> Thanks,
>
> William
>
>
> ----- Original Message -----
> From: "Pletsch Family" <pletschfamily@comcast.net>
> To: "William Luk" <wluk@adelphia.net>
> Sent: Saturday, September 17, 2005 12:20 PM
> Subject: Re: 10 VGA Ram sinks
>
>
> > William -
> >
> > Now I'm pissed. Your inability to read simple english or provide any
kind
> > of customer service has led us to where we are. Read closely.
> >
> > #1. The package had 2.5 weeks to arrive at my old confirmed paypal
> > address
> > before I moved and the mail got fowarded.
> > #2. The mail has been fowarded ever since.
> > #3. I have checked my old mailbox 4 times for your package. Since the
> > fowarding took place I have not had a single item of mail there.
> > #4. I have waited patiently beyond what any person would consider
> > reaosonable.
> > #5. You have two choices at this point.
> > A) Send me a new package at no charge.
> > OR
> > B) Deal with a paypal dispute and negative heatware
> >
> > You have 24 hours to respond.
> >
> > Frankly - for someoone with over 300+ positive heatware - I expected
> > better
> > than a lecture about it being my fault.
> >
> > Thanks,
> >
> > John
> > ----- Original ......TRUNCATED BY HeatWare Admin......
Response from MUCHOWilliam is lying. I did not forget to change my paypal address. I did not move until after two weeks AFTER he says she shipped out the product. He then asked for more $$$. Who knows how many people have sent him more $$$. Worst seller I have ever dealt with. He can't even read email correctly. I have taken the key part of the above email exchange - please note the date.
> >> >> Sent: Friday, September 09, 2005 8:11 PM
> >> >> Subject: Re: 10 VGA Ram sinks
> >> >>
> >> >>
> >> >> > Here is what I think.. Assuming you're a for profit enterprise - I
> >> >> > think
> >> >> > the
> >> >> > only right thing to do would be to ship it out again at no charge
to
> >> >> > me.
> >> >> > I
> >> >> > will spare you the lecture on customer service - if you want to
hear
> > it
> >> >> > let
> >> >> > me know. The short version goes like this: If your profit
margins
> >> > aren't
> >> >> > big enough to cover occasional small losses you need to be
charging
> >> > more.
> >> >> >
> >> >> > The only thing unusual is that I moved last week. However none of
> >> >> > my
> >> >> > other
> >> >> > mail got lost - everything has been fowarded as it should. Not to
> >> > mention
> >> >> > the 2 weeks before I moved that nothing showed up.
> >> >> >
> >> >> > Later,
> >> >> >
> >> >> > John
September 18, 2005
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centvalny (89)
2x 512 Corsair XMS 3500C2
MUCHO was the Buyer on November 29, 2004 Other/Unknown
Very smooth transaction and good communication. Definately will do business again with him.
November 29, 2004
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edmsoujiro (19)
1GB Kingston HyperX
MUCHO was the Seller on March 10, 2005 Other/Unknown
Great communication, fast shipping. Will deal with again!
March 10, 2005
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cartmanea (263)
thermal tape
MUCHO was the Buyer on August 18, 2004 AMDMB
Great trader! Communication was excellent and payment was fast as always.
A+++August 18, 2004
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Drozdov (221)
Sold ABIT AN7
MUCHO was the Buyer on August 1, 2004 Other/Unknown
very fast payment, great guy to deal with
August 1, 2004
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gb77 (23)
Radeon 9800rp + artic cooling silencer and ramsink.
MUCHO was the Seller on June 16, 2005 AMDMB
Great condition, shiped fast, as our last transaction, all worked smooth. Thanks! A+ seller!
June 16, 2005
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Lvcoyote (191)
Enermax Fans
MUCHO was the Buyer on August 28, 2004 Other/Unknown
Fast pay and great communication, excellent transaction... A+++ BUyer!!
August 28, 2004
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OPPAINTER (30)
Sold a pair of 512MB Corsair Ram 4400C25
MUCHO was the Buyer on June 9, 2005 XtremeSystems
Great buyer, Fast with the cash via PayPal.
Highly Recommended!! Great Buyer!!June 9, 2005
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DOTC (91)
Sold a Ninja heatsink and 120mm fan combo.
MUCHO was the Buyer on November 12, 2006 HardForum
paid quick, no problems. A+ buyer. The joke WAS funny though!!
November 13, 2006
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hardassthe1 (704)
New unopened Crucial Ballistix 2GB (2 x 1GB)
MUCHO was the Seller on November 23, 2007 HardForum
Smooth deal, good communication, product arrived just as advertised. Would trade with MUCHO anytime.
November 24, 2007
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the madcow (39)
MUCHO bought about 15 PS2 games
MUCHO was the Buyer on February 1, 2006 HardForum
Overall great guy to deal with sent the money fast would deal with again A++++++
February 2, 2006
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Laputa (378)
1 x 160 gb Maxtor hard drive.
MUCHO was the Seller on May 17, 2006 AnandTech
Drive arrived well pack and sounnd! Highly recommended seller and just don\'t hesitate to deal with him!
May 18, 2006
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Odeen (337)
Bought a pair of Kingston ValueRAM 512mb PC3200
MUCHO was the Seller on April 7, 2005 AnandTech
Smooth transaction and fast shipping. RAM works fine as well, thanks again!
April 7, 2005
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howieman2 (15)
a couple of games for PC
MUCHO was the Seller on August 20, 2004 AMDMB
bought a couple of games from MUCHO and he shipped them same day as I paid and I got them the very next day.
Kudos for a AAAA++++ sellerAugust 20, 2004
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FlyingHamster (106)
Bought a 2600 mobile
MUCHO was the Seller on December 10, 2004 AMDMB
Fast shipment and great communication throughout the deal. Packaged it very well and cpu performs as stated. A+++++ trader!
December 10, 2004
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Hansbroken (91)
Purchased a Thermalright SLK-900-A HS.
MUCHO was the Seller on September 15, 2004 AMDMB
Another great trade experience with Mucho. Great communication throughout the trade. Also very pleasant to deal with. Not to mention a great price on a top rated Socket A HS.
HS arrived in great condition -- with all the original parts as stated in his FS thread. No complaints here.
I would not hesitate to trade again in the future. It been a pleasure doing business with ya' John. A ++++++++September 15, 2004
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mj007 (140)
I sold Mucho 2x512 Corsair XMS3500 BH-5.
MUCHO was the Buyer on November 26, 2004 Other/Unknown
Mucho was a pleasure to deal with. Very quick to reply to PMs. After receiving product, was prompt in sending payment. Would definitely deal with again.
November 26, 2004
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Pr0d1gy (29)
Traded my Gamecube & Gameboy Advance for his Patriot RAM.
Cross-traded on March 10, 2005 Other/Unknown
Apparently one of my games I sent with the package was DOA, and I forgot to put the battery cover on the GBA, but I sent him some cash to cover the difference.
The RAM was sent in excellent packaging & included the original retail packaging & packing slip from NewEgg, which is awesome. Don't hesitate to trade with MUCHO, just don't be a n00b like me & forget to check what your sending out first.March 10, 2005
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kawaii_gocchin (112)
Black Koolance Exos-2 unit plus cpu block
MUCHO was the Seller on November 6, 2005 XtremeSystems
Fantastic seller. Very good communication and very accomodating. Highly recommended and will definitely do business with again!!
December 3, 2005
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bfu64 (314)
Sold a Biostar M7NCD Pro mobo.
MUCHO was the Buyer on October 13, 2005 AnandTech
Great communication. Stayed in contact throughout the transaction. Paid right away and informed me as soon as package arrived. Would definitely deal with again.
October 14, 2005
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focus2002 (137)
Bought a bunch of used fans, some fan grills, a new NB heatsink, some new RAM heatsinks, etc.
MUCHO was the Seller on November 19, 2006 HardForum
Great guy to do business with. He gave me an outstanding deal and shipped promptly. Great communication the whole way through. Everything is fully functional and just as described. Recommended!
November 20, 2006
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quicksilverXP (72)
OCZ Plat. Rev. 2
MUCHO was the Seller on October 20, 2004 AMDMB
VERY fast shipment and excellent communication. Wonderful packaging... would do do business wtih again...
October 20, 2004
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JasonG06 (30)
sold a 9800 heatsink
MUCHO was the Buyer on November 28, 2004 AMDMB
Yet again, good communication and a fast transaction.
November 28, 2004
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Riddlinkidstoner (26)
Sold FEAR from [H]ardForums Selling/Trading.
MUCHO was the Buyer on January 5, 2007 HardForum
Very patient buyer. There was some shipping issues but they were resolved quickly. He is very understanding and would do buisness again!
January 8, 2007
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operaman (121)
Bought a Thermaltake XP120 Heatsink
MUCHO was the Seller on January 26, 2006 HardForum
Good guy. He shipped quickly and had good communication. A + trader who is an asset to the Heatware community.
February 1, 2006