Review for user good_sense from ZipMach
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ZipMach (102)
Purchased a Electric Guitar by Fender.
ZipMach was the Seller on July 20, 2002 ArsTechnica
Kinda hate to do this, but I feel not happy by this whole deal.
I put up a post on Ars looking for a E. Guitar. Chris responded to me and said he had one. I offered a price, he accepted. I called him personally over the phone to work out details. It was Monday. I asked if the guitar was in good shape. He said everything is perfect except for a lil nick on the backside from a belt buckle. We agreed on cross shipping. He said most likely he will ship same night or following day. I ran to post office to make sure my MO was on the way. Tuesday came. He could not get it out Monday, so he tells me Tuesday. Wednesday came and he tells me DIDNT mail out Tuesday. But he would include some guitar software to make up. He says he shipped the guitar Wednsday. He gave me a track number. Tracking number doesnt show up. He tells me may take a bit. Well.. tracking number shows up Thursday night with details that payment/package received was 19:00 hours or so. He tells me dont worry, he knows a contact at fedex and guitar will be here Friday. Friday came. Guitar did in fact get here. But I wasnt too happy to see the way it was shipped. He put the guitar in a guitar nylon case (slight padding built in) and locked the zipper together with some nylon plastic ties, and shipped off. Guitar arrived in nylon bag and I opened. First thing, Guitar was Dirty Like Hell. Oil Prints everywhere, crud here and there. In back of the guitar there was around a 6 x 8 spot of some gummy/syrup type substance. Guitar had some foul/musty type odor to it that adhered to your hands. Disgusting. On top of that, I seen the tiny nick he talked about behind the guitar, but I also seen THREE other nicks which he did not tell me about. One noticeable nick on the head of the guitar. Another one on the top base outer edge of the guitar, and the third which is a noticeable chip on the front outer edge. Looks like someone took a flat head and chunked a piece off. You can see the underlyin natural wood from the blue shell the guitar has. Right around that nick, it has a half quarter size "scab". Like if the impact from the nick, shattered the immediate surrounding area. You can see the tiny barely raised outline crack. The volume knob was loose and has a static problem. The fretboard was a tad bit loose, which I tightened.
We agreed on cross-shipping. I feel like I was took for a fool. I sent my MO on Monday. He received my MO on Wednesday, then he shipped Thursday. On top of that, the guitar was received in filthy/bad odor condition with nicks other than described, bad shipping. And I did not even receive the software he claimed to put in the guitar. Speaking to other guitarists, this was NOT a way to ship a guitar. All he did was put it in a nylon case and shipped off. I took his word cause he claims he knows how to ship and has shipped guitars cause he worked at a "The Guitar Center" shop. Don't know if these other nicks where sustained from improper packing/shipping or he knew about them before hand.
I would advise to think on dealing with any major item with good_sense.July 20, 2002