Review for user jm12345 from nartac

  • nartac (200)

    purchased a Dell 40gb hdd on notebook forums.

    nartac was the Seller on August 3, 2005 Other/Unknown

    Unfortunately the transaction wasn't smooth as usual. The drive arrived dead and has different specs than what John had though. He made a human mistake of reading what was written on the Dell box and not the drive. To his credit, he took responsibility and took the drive back and gave me 2 options: 1) refund or 2)wait for rma. I opted to wait for rma. Unfortunately, rma wasn't smooth neither and John promptly refunded my money in full with an option to buy the drive from him once he gets the drive back from rma.

    Though the transaction wasn't smooth but I feel John earns a positive heat for taking responsibility to accept mistakes and to correct them as soon as possible. Again, I would not hesitate to deal with John again.

    August 3, 2005